Enterprise mobility management (EMM) is experiencing a greater demand with the abundance of devices such as smartphones, tablets, and wireless network access. They enable the new technology savvy workforce to complete essential work and management from any location, as long as they have access to the same apps they use in the office. Computer networking has come of age, and the familiarity of working with the cloud has introduced new opportunities for business that IT managers and administrators have to take advantage of.
The biggest challenge to EMM is security. This is what strikes fear into the heart of every IT administrator. As more and more people bring their personal devices to work, they expect to be able to just plug them into the everyday business operations and operate them effortlessly. This gives the IT departments a headache, as security and compliance need to be considered with every new device that enters the worksphere. Although the benefits to productivity are clear, its not always clear from the users point of view why the integration shouldn’t be easy.
Bring Your Own Device
Its not only the IT administration that has concerns for security, its the Chief Information Officer (CIO), whose job is to maintain compliance with legislation and essential industry standard business practises, and trouble start when users install the companies business apps on their own devices. However there is a solution. With enterprise mobility management solutions the company can harness the power of app and desktop virtualization, and ensure that the data that belongs to the business is kept where it should be, in the data centre. Allowing it to be accessed with the correct password protections by the people who are using it and not allowing the storage of that data on the device. This covers the worry of the device being stolen or accidentally lost.
With the amount of variation between devices that are being used by workers, its more important to focus on the management of the apps, rather than the devices. Its a complex environment to navigate, but a mobile application management (MAM) solution can offer you good flexibility, giving the IT department leverage to apply different policies to the apps directly, as well as user types. This maintains the level of security that the organization expects, while giving workers the chance to get the most from their devices.
Data Access Challenges
The most important aspect of mobility is correct and up to date access to the company data if they are expected to make positive and relevant business decisions. Its not enough to just approve the device that workers have, you need to give them the same tools that they have access to as if they were sitting at their desk. Sometimes company data is kept haphazardly in multiple locations on servers, which makes it difficult to give access to users on the move. You don’t want staff exchanging emails with attachments that are out of date, or promising that they will respond with the latest update once they are back in the office. This isn’t an efficient use of the procedures for more mobile working that you might be trying to put in place. There are companies that have overcome this challenge, and they will be leaving your business on the back foot if you don’t keep up.
Data Access Solutions
There are a number of solutions that an IT department can leverage to solve the headache of data access. These cloud computing and host managed data solutions will allow the complete situation to be streamlined. At the same time as presenting flexibility to the workforce, this approach will also ensure compliance with local laws governing the control of that data. Secure file sharing should be integrated with backups and there should be a centralized management and also data governance capabilities provided by IT to ensure full visibility into data usage can be monitored and analysed.
The Future of Mobility
With the new release of wearable devices on the market such as smart watches, its going to be another growing headache for IT departments to face, without really pinning down the challenges of mobiles and tablets yet. It’s imperative that documents are secured at the file level to ensure that this new avenue of security risks and business productivity, does not open the floodgates for more cyber crime.